Terms of Service

1. The Service

Timbrflow is a subscription-based software application that helps small businesses manage jobs, quotes, inventory, customers, suppliers, purchase orders, scheduling, and related shop-management tasks. The Service is provided on an "as is" and "as available" basis.

2. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account. Notify us promptly at [email protected] if you suspect unauthorized access to your account.

3. Free Trial

New accounts receive a free trial period as described at signup. At the end of the trial, you must subscribe to a paid plan to continue using the Service. We may modify or discontinue the free trial offer at any time.

4. Subscriptions, Billing, and Cancellation

Paid subscriptions are billed in advance on a recurring basis (monthly or yearly) or as a one-time payment (lifetime plan), as selected at checkout. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

You may cancel your subscription at any time through the billing management page in your account. Cancellation takes effect at the end of your current billing period — you will retain access to the Service until that date, after which your account will be downgraded and access to the Service will be suspended. See our Refund Policy and Billing Policy for additional details.

5. Your Data

You retain all rights to the data you input into Timbrflow, including jobs, customers, quotes, inventory records, files, and other business information ("Customer Data"). We do not claim ownership of Customer Data and will not use it for any purpose other than providing and improving the Service, except as described in our Privacy Policy.

You are solely responsible for the accuracy, quality, and legality of Customer Data and for obtaining any necessary rights or consents related to it (for example, your customers' contact information).

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• Attempt to gain unauthorized access to the Service, other accounts, or related systems;
• Interfere with or disrupt the integrity or performance of the Service;
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law;
• Use the Service to store or transmit malicious code or infringing, defamatory, or unlawful content.

7. Service Availability

We aim to keep the Service available and performant but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to factors outside our reasonable control. We are not liable for any loss resulting from downtime or interruptions.

8. Termination

We may suspend or terminate your access to the Service if you violate these Terms, fail to pay applicable fees, or for any other reason at our discretion, with or without notice. Upon termination, your right to use the Service ceases immediately. We may retain or delete Customer Data associated with a terminated account in accordance with our Privacy Policy.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, A5H CUSTOM WORKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of laws principles, except as otherwise required by applicable law.

13. Contact

Questions about these Terms can be sent to [email protected].